Get your business running faster with an efficient and affordable IT package from SpecTronics. From cybersecurity to communication strategies, we’ll help you get the most out of your IT solutions.
IT Support Package Details
For most businesses, time is precious. When an IT problem occurs, you may need to turn to your manager or track down a technician to help – taking time away. Productivity can suffer and frustration can mount. That’s where we come in. SpecTronics can manage your IT systems adeptly and with zero-hassle.
We operate throughout Wimbledon and South West London. We’ll assist your business and get it back on track quickly should an issue arise. Our SMB IT support packages include break/fix support, 24/7 system, anti-virus monitoring, data backup and server support. SpecTronics will help you keep your business running smoothly with tailored IT solutions.
Business Support
This package supplies the same great benefits of our Business Plus package just without the onsite support. You get full access to our London based IT help desk ensuring maximum up-time for your business. This package gives you unlimited email and telephone support with a 4 business-hour response time.
Business Plus
If you want a comprehensive support package, choose our Business Plus package. It’s a full-service package with additional benefits which add value to your IT Support contract. It comes with a guaranteed 2 business-hour response time, unlimited email, telephone and onsite support. On top of that, we’ll have a quarterly review and give IT strategy advice to help keep your business growing.
Find Out More
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Included Support
Email Support
Telephone Support
On-Site Support
Response Times (SLA)
4 Business Hour Response
2 Business Hour Response
Maintenance
Antivirus/Security Software
Antivirus Monitoring
24/7 Systems Monitoring
Server Support
Patch Management
Equipment Health Monitoring
Annual Hardware Maintenance
Account Administration
Software Licence Administration
Exclusive Hardware Discounts
Vendor And Third Party Management
Project Discounts
Quarterly Reviews
Dedicated Account Manager
IT Strategy Advice
Additional Services
Website Hosting
Cloud Backup
Equipment Installation/Moves
Email Solutions
Telecoms Solutions (Inc. Voip, Broadband)
Cloud Solutions
Website Design
Business Support
Business plus
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